Our services
Elderly care
Getting older shouldn’t mean relinquishing everything you’ve grown accustomed to in life. At Comfort Call, it’s our goal to promote independence and self-reliance so clients can live happy, fulfilled lives in the comfort of their own homes.
Our support ranges from simple, practical assistance with everyday tasks like cooking and cleaning, to personal care, such as helping clients bathe, dress, and take their medication. Our care professionals help administer medication, provide nursing support, or help facilitate meet-ups with friends and family. They accompany clients on day trips and help them maintain social lives as well. We also have specially-trained staff to assist with age-related conditions like dementia and Parkinson’s disease.
Our services are bespoke to each client, pairing a care professional or support worker according to their skill-sets and a client’s particular needs. Each care plan is designed around a specific client’s requirements. We set out key objectives at the start of a care programme to measure successes against at a later stage. At the end of the day, we’re also supplying a companion to our clients, and we strive to insure a perfect match.
Reablement
Injury, accident, illness, or even prolonged hospital stays may result in the unfortunate need for reablement when you or a family member are looking to get back on their feet. Our reablement teams at Comfort Call are specifically trained to help in those very instances, helping clients regain confidence, mobility, and independence.
Getting back from a long hospital stay often means the loss of physical strength and confidence, a daunting prospect for anyone faced with that reality. Our expert reablement team works together with nurses, physiotherapists, and occupational therapists to assist in a client’s rehabilitation to partial or full recovery.
We’ll always look to encourage our clients to help and support themselves as much as they can. We set short and long-term goals that allow clients to take each day step-by-step in regaining independence. Supported by our experienced and highly-trained care professionals, clients will stretch their limits in line with agreed goals. Progress is closely monitored and their reablement plan will be adjusted as necessary to respond to the their changing abilities.
Contact us for more information on how we’re able to help with either yours, or a friend or family member’s reablement and rehabilitation.
Physical and learning disabilities
Facing disability doesn’t mean losing out on all life has to offer. Our care professionals at Comfort Call provide support and care that focuses on independence, promotes activity, and encourages a social life wherever possible. Clients are then able to live a happier life within the comfort of their own homes.
We assist clients with the full range of daily living tasks while they’re in our care. Whether personal care, meal preparation, laundry, shopping, housework, or managing finances, we help our disabled clients lead active lives in and out of the home.
Care plans are designed around our clients’ preferences and aspirations. This person-centred, outcomes-focused approach gives our clients more choice and control over when and how they receive the support they need.
It’s not only adults that we help. We also provide support to many children and young people, helping them have the best start in life they can. We do what we can to offer them as fun-filled and active a childhood as possible.
We utilise person-centred approaches to supporting people with physical and learning disabilities so they can make as many decisions for themselves as possible. If our staff are required to make choices on a client’s behalf, we always look to do so in their best interests. It’s vital, too, that we match the right care professional with the right client based on respective skill-set and care needs.
Extra care
High-quality care with around the clock assistance
Extra care, or supported living, provides clients with access to high levels of care without having to sacrifice their autonomy and independence completely. Our extra care schemes operate in purpose-built properties, keeping our elderly clients safe on premises when they’re no longer entirely self-sufficient. Our care professional teams are on site twenty-four hours a day, ready to provide help when required.
While our extra care schemes may have a communal spirit, the care we offer is still highly-personalised. We build bespoke care plans based on the client’s needs, preferences, and aspirations. This still enables us to deliver a personalised, outcomes-focused service.
Our care professional are passionate about contributing to the vibrant communities in which clients play as active a role as they like. In addition to developing a schedule of social activities, we also run scheme-wide initiatives which help clients stay fit and healthy. These include onsite GP clinics, nutrition workshops, and exercise programmes.
End-of-life care
Everyone has the right to live a life of dignity and at Comfort Call we believe we all have the right to die with dignity, too. Our specialist end-of-life care teams have helped many people with terminal illnesses pass away at home in a way they feel most comfortable – often surrounded by their families, friends, and loved ones.
Working closely with colleagues in palliative care, our end-of-life care teams assist clients in planning their final moments. We help manage pain and discomfort, putting into effect agreed care plans. Our staff are trained to deal with the unique and challenging pressures that this type of care brings with it, providing unobtrusive, sensitive support, which ultimately promotes dignity.
Receiving end-of-Life care at home, rather than in a hospital or hospice, allows people to be closer to their families, friends, and loved ones. It’s also a comfort to families to know that the people they love are cared and looked after in the best possible way, helping maximise the time their loved one has left.
